8512 - Assistant Store Manager FT

Lids Sports Group is hiring in Wrentham, Massachusetts for a full-time Assistant Store Manager. It’s a position on site in a store that’s part of a nationwide network of more than 1,300 locations. Lids is headquartered in Indianapolis and blends licensed headwear, apparel, and in-store embroidery with fan culture to create standout retail moments. This role is well suited to someone who loves sports, fashion, and leading a team to deliver memorable customer experiences.

As the assistant store manager, you’ll be the go-to leader when the Store Manager isn’t on the floor, guiding daily operations, coaching teammates, and ensuring the store meets its sales goals while upholding brand standards. You’ll contribute to recruiting and training new staff, maintain a respectful, inclusive environment, and keep the team focused on service and product knowledge that helps customers find exactly what they need.

The role reports to the Store Manager and sits in a hands-on, customer-driven environment. The pay range for this job is 36,000.00 USD to 40,000.00 USD per year, with a package of benefits and opportunities for growth attached.

Team leadership on the shop floor

When the Store Manager is away, you act as the on-duty leader, handling scheduling challenges, customer concerns, and everyday operations to keep the store running smoothly. You’ll drive the selling strategy and team performance by guiding training programs, setting goals for sales and tasks, and regularly following up to keep everyone aligned. Disciplinary steps are taken in the manager’s absence with fairness and adherence to established policies. You’ll also oversee staffing for peak periods and participate in recruiting and training to ensure people are prepared to represent the brand.

What you’ll bring to the role

To succeed, you’ll need these essentials:

• A proven track record of hitting sales targets while reducing loss.
• Strong ability to connect with customers and teammates, with clear professional communication.
• Capacity to work effectively with minimal supervision.

Nice-to-haves that would help you hit the ground running include:

• Previous leadership experience in a retail setting.
• Familiarity with point-of-sale systems and inventory processes.
• Comfort with following and enforcing brand standards and dress code.

Pay, benefits and practical details

The role pays between 36,000.00 USD and 40,000.00 USD per year and is based onsite in Wrentham, MA. You’ll report to the Store Manager and work full-time in a store that emphasizes customer service, team development, and store standards. Lids offers comprehensive medical, dental, and vision coverage; a retirement plan; 100% employer-paid benefits including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program; paid time off; a generous employee discount and exclusive perks; ongoing career development with discounted secondary education courses; a collaborative, team-oriented environment; early wage access options; and uncapped monthly bonus potential.

Physical demands may include lifting up to 50 pounds occasionally, climbing a ladder and working with hands overhead, standing and walking frequently during shifts, and frequent listening and verbal communication with customers and teammates. The job requires the ability to read store materials and operate a computer and mobile POS system. Legal work authorization is required, and current or future employment-based visa sponsorship is not available for this role. Lids is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Advice for applicants

First, put leadership on the top line of your resume, highlight that you’ve acted as the manager on duty, handled scheduling and staffing, and led training initiatives using structured programs. That direct link to the role will catch the eye of recruiters.

Second, show how you’ve driven sales while keeping shrink low. Use concrete examples that demonstrate managing KPI targets, coaching your team, and using store standards to maintain a sharp presentation and great service on the floor.

Third, prepare stories that illustrate how you handle customer escalations and tough situations on the selling floor, including how you teach teammates to resolve issues quickly and “make it right” for customers.

Finally, consider a question that shows you’re thinking about the role day one: ask what KPIs matter most when the Store Manager is not on site and how success is measured for an Assistant Store Manager in this particular store.