Administrative Support

Bupa is hiring an Administrative Support for its Erin Park Care Home, located in a quiet residential part of Manurewa, South Auckland. This onsite, permanent part-time role runs eight hours per week on a weekend roster, with shifts from 10:00am to 2:00pm on Saturdays and Sundays. The posting carries Ref 65724 and is being handled by recruiter Thomas Parker.

If you like the idea of keeping a busy care home running smoothly, this could be a good fit. You’ll be the friendly face at the front desk, help with everyday admin and secretarial tasks, and support residents, visitors and staff with a calm, respectful approach.

Erin Park Care Home sits among award-winning gardens and is one of Bupa’s larger homes in the region. The company is a global healthcare leader that aims to help people live longer, healthier, happier lives, and this team-focused role offers a chance to contribute to that mission in a tangible, local way.

A day at the front desk

The Administration Support role blends reception duties with essential admin tasks. You’ll provide administrative and secretarial support to the home, welcome residents, visitors and staff, and keep filing and database records accurate. Day-to-day operations rely on your ability to process routine documentation and generate timely reports, while you help manage the flow of accounts payable invoices, including coding and processing them so financial records stay organised.

What you’ll need to bring to the team

Must-haves to hit the ground running

• A minimum of one year’s experience in administration, reception or customer service, ideally in aged care
• Strong customer-service skills and clear communication, with genuine respect for older people
• Solid computer skills and comfort using Microsoft Office apps including Word, Excel, Outlook and PowerPoint
• Excellent organisation, keen attention to detail and a track record of meeting deadlines
• Compassionate, empathetic, with a real interest in supporting the elderly
• Must have the legal right to work in New Zealand

Nice-to-haves to stand out

• Experience handling accounts payable workflows or basic bookkeeping tasks
• Previous exposure to a care-home or healthcare admin setting
• Experience with electronic filing systems or database management beyond MS Office

Pay, perks and practical details

The role is a permanent part-time position offering eight hours per week, scheduled for weekends from 10:00am to 2:00pm. It’s an onsite position based at Bupa Erin Park Care Home in Manurewa, South Auckland.

Benefits highlighted by the employer include access to Bupa Campus for global learning and development, Viva, Bupa’s global employee wellbeing programme, and a Southern Cross health insurance membership with monthly premiums fully paid for eligible employees. Additional perks include regular free flu vaccinations, free skin checks and an initial menopause consultation, enhanced parental leave (12 or 24 weeks of paid gender-neutral parental leave for eligible staff), a broad range of employee benefits and discounts, an Employee Assistance Programme, and a Refer a Friend Programme.

Advice for applicants

Lead with your administration and front-desk experience, and put your aged care exposure right up front on your resume so the panel sees you match the role from the start.

Show how you prove the must-have skills by pointing to concrete examples: a time you kept client notes and filing precise, a project where you met a tight deadline, or a situation where you delivered friendly, respectful service to an older resident or visitor.

Be ready to talk through your approach to front-d desk duties, including how you handle confidential information, how you juggle multiple tasks, and how you keep records up-to-date while supporting a collaborative care-team environment.

Ask a targeted question about the admin side of the home, such as which resident-record systems are used and how the admin team collaborates with care staff to ensure every shift runs smoothly.