Assistant Station Manager
OpusEnvirotest, the operating subsidiary of Opus Inspection and a global provider of vehicle emissions testing equipment and services, is looking for a full-time Assistant Manager to support VEIP station operations in the Annapolis area. The role is based onsite in Owings Mills, MD, and would suit someone who enjoys working with people, has a knack for keeping things orderly, and can help keep a busy public facility running smoothly.
The position offers a flexible schedule with 40 hours per week, Monday through Saturday, during daytime hours. Compensation is $19.00 per hour, and a benefits package is available that includes medical, dental, vision, and a 401(k). The job is a leased position through Carmel Staffing, LLC, and the assistant operates under the guidance of the Station Manager at the Annapolis VEIP facility.
In this role you’ll join a team that values clear communication, dependable operation, and courteous service for customers and staff alike. If you have solid cash-handling experience, enjoy public-facing work, and bring a hands-on approach to station administration, this could be a good fit.
Stepping into the station’s daily rhythm
You’ll lend a hand to keep the VEIP station running in line with technical and financial goals, sharing responsibility for routine operations such as troubleshooting issues, handling cash, and managing break and meal scheduling. When the Station Manager is away, you’ll step in to cover key duties and help ensure continuity. Building and maintaining positive relationships with customers, staff and the surrounding community is part of the day-to-day, as is helping with opening and closing the facility and keeping safety as a top priority for everyone who visits or works there. Beyond these duties, you may be asked to take on other tasks that align with the station’s needs and your skills.
The job blends hands-on operations with people management, so you’ll be looked to as a steady presence who can keep things organized and calm in a busy environment. You’ll collaborate with peers and leadership to address issues promptly and maintain smooth daily operations at the Annapolis VEIP site, while adhering to the company’s technical standards and safety expectations.
What you must bring, and what would help you stand out
You’ll need a solid grasp of VEIP test procedures and the ability to communicate clearly, both in speech and in writing. You should be comfortable absorbing detailed information conveyed verbally and translating it into accurate day-to-day actions. Strong organizational skills and a keen eye for detail are essential, as is the capacity to interact politely with the general public. Experience in customer service and cash handling is required, and you should be proficient with computers and common software such as Microsoft Office. A high school diploma or an equivalent credential is expected, with additional education viewed as a plus.
- Thorough knowledge of VEIP test procedures
- Strong verbal and written communication skills
- Able to absorb detailed information delivered orally
- Well organized with careful attention to detail
- Polite, customer-friendly manner when dealing with the public
- Previous experience in customer service and handling cash
- Competence with computers and standard software
- High school diploma or equivalent, with higher education as a bonus
- Prior supervisory experience
- Education beyond high school
Pay, benefits and practical details
The role pays $19.00 per hour. A benefits package is offered that includes Medical, Dental, Vision, and a 401(k) plan. The job is onsite in Owings Mills, MD, with a flexible daytime schedule of up to 40 hours per week, Monday through Saturday. The position is leased through Carmel Staffing, LLC.
Physical demands include entering and exiting vehicles up to about 60% of the time, standing and performing bending, reaching, pulling and stooping for long periods, and the ability to lift as much as 20 pounds. The role requires being able to work in varying temperatures and environments typical of a vehicle inspection facility.
Tips for standing out in your application
Lead your resume with the VEIP test procedures you know inside and out, and highlight any formal or informal supervisory responsibilities you’ve had, since leadership is noted as a preference. Tie your customer service and cash-handling experience to real outcomes you’ve achieved, such as reducing wait times, improving accuracy in handling payments, or helping customers resolve issues calmly and efficiently.
During the interview, be ready to describe times you stepped in for a manager or handled a high-pressure situation with the public. Bring concrete examples that show your ability to communicate clearly, manage schedules, and ensure safety and compliance at a busy site. If you have experience opening or closing a facility or coordinating with a district manager, have those anecdotes ready to share.
Consider asking about how the Station Manager’s absence is covered and how success is measured for the Assistant Manager role. A thoughtful question might touch on expectations for day-to-day outcomes or on the process for handling unusual customer situations, which will demonstrate you’re prepared to keep the station running smoothly until leadership is back. You could also ask how Carmel Staffing collaborates with Envirotest to support ongoing operations at the Owings Mills site.