Cashier - Dubai Mall

JobsCloseBy Editorial Insights

Hermès is seeking a full-time onsite Cashier for its Dubai Mall flagship to greet customers, answer inquiries, open and close the store, and manage cash handling from till to deposits while ensuring precise transactions and clean records. The role blends high quality customer service with rigorous cash management, paperwork, stock upkeep, and occasional training of junior cashiers, all within a luxury retail environment that prizes accuracy, speed, and collaboration with the sales team. Key success factors are accuracy, timely processing, positive client feedback, and teamwork. To apply, tailor your resume to highlight cash handling, till procedures, training experience, and measurable results, and demonstrate a customer-centric, brand-aligned mindset.

Responsibilities

• Greets customers including answering phones and directing customer inquiries to appropriate party. 

• Answers routine billing questions/issues from customers 

• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.

• Completes, processes, and maintains applicable paperwork and records. 

• Manage the daily till (Cash/Deposit) and till procedures. 

• Handle goods and deliver them to the clients. 

• Optimize greeting (Greetings/Department at the end of the sales transaction) 

• Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service. 

• Accurately perform opening and or/ closing functions and maintain cash office files and reports. 

• Provide on the job training to the junior cashiers. 

• Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines. 

• Ensure register/counter areas are neat and stocked with necessary supplies. 

• Identify prices of goods using memory or scanner 

• Enter transactions in the cash register and provide customers with the total bill. 

• Sort and count currency and coins 

• Issue receipts and change to customers. 

• Count money at the end and beginning of each shift. 

• Process credit card and check payments 

• Perform the duties of customer service representative when required. 

• Assist in stocking shelves, rotating merchandise, and marking prices. 

• Open and close tills 

Measures of success 

• Accuracy
• Processing transactions within the targeted timeframes to ensure smooth checkout flow
• Positive feedback from clients
• Effective collaboration with the sales team, enhancing overall operational success

Experience 

• Prior experience in a cashier or similar role, preferably in luxury retail 

• Strong numerical and data entry skills with attention to detail

• Excellent interpersonal and communication skills

• Ability to handle high-pressure situations with professionalism

"Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."