Client Service Officer

JobsCloseBy Editorial Insights

DCJ is seeking a temporary full‑time Client Service Officer in Griffith and other hub courts, offering a Clerk Grade 1/2 salary of 75,728 to 82,329 plus super and annual leave loading. You will provide clerical and administrative support, respond to inquiries, data entry and records management, assist with court room operations, and help deliver high quality service while meeting statutory obligations. The role requires solid office software skills, strong communication, and the ability to adapt to different jurisdictions, with exposure to graphic content. Travel within the hub is required, with possible overnight stays up to a week; a valid Australian Driver’s Licence is mandatory and a vehicle is provided when available. Apply via the DCJ Careers site or Seek, attaching a two page cover letter and a five page résumé by 11:59 pm Friday 13 October 2026. Tips: tailor your cover letter to show accuracy, stakeholder liaison, adaptability to court workflows and resilience with sensitive material, review the Role Description, and note recruitment adjustments or questions to the contact listed.

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Client Services Officer

 

• Location: Griffith (and other Local Courts within the Hub)
• Temporary – Full Time
• Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer’s contribution to superannuation and annual leave loading

 

Your role

 

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

 

You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high quality professional services to clients.

 

Your knowledge and confidence with core office software applications or other technology will see you succeed in this role.

Please note that the Court Officer role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

 

What you’ll do

 

As part of the Court Services Team, you will liaise effectively with a wide range of stakeholders, provide high quality support to customers on the counter throughout various courts within the hub, telephone and via email, using computer systems to enter data accurately.

 

You will also ….

 

• Forsee the requirements of the judiciary and other key stakeholders in the courtroom environment to provide a timely and effective response
• Provide a high level of clerical and administrative support to the court and registry
• Support the effective execution of improved work practices
• Have the ability to adapt quickly to working in different jurisdictions and teams

 

What we’re looking for

 

• Candidates must hold a valid Australian Driver’s Licence
• The successful candidate must be willing to travel to other locations within the hub which will include overnight stays up to a week.
• A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.
• You will have strong communication skills; you are able to take direction and work well within a team.

 

Download the Role Description.

 

This role has a range of psychosocial hazard, please refer to the link for more information:

 

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

 

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

 

What We Offer

 

We offer a variety of benefits, including:

 

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

 

Want more information?  Visit our website to see more information on Working for us.

 

 

We do work that really matters

 

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

 

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

 

Are you ready to join us?

 

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

 

 

Applications close Friday 13th October 2026 at 11:59:00 pm

 

Got a question?

 

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager James Deering at [email protected].

 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Matthew Oakley on  0447 682 014 or via [email protected]

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Visit Recruitment adjustments on the DCJ website to learn more.

 

Inclusion and Diversity lies at the heart of how we recruit

 

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

 

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

 

Other Information

 

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

 

 

 

 

Thank you for your interest in this role. We look forward to receiving your application.

 

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

 

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

 

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.