Conference & Events Executive

JobsCloseBy Editorial Insights

Accor's Pullman Melbourne on the Park seeks a Conference & Events Executive to own events from confirmation to execution, coordinating room setup, catering, suppliers and AV, liaising with clients to ensure expectations met. Site visits, collaboration with operations, kitchen, AV and front desk, managing suppliers, ensuring safety, replying to enquiries, and preparing proposals and contracts while driving revenue and billing. Requirements include Outlook and Office skills; Delphi/Opera desirable; service orientation, attention to detail, initiative and clear communication. Perks include parking, Accor privileges. To apply, tailor your resume to show event success and billing; craft a concise note aligned with Heartist culture.

Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

• Manage events from confirmation through to execution and post-event follow-up.
• Coordinate all event logistics, including but not limited to room setup, catering, suppliers, audio-visual requirements.
• Liaise closely with clients to ensure expectations are understood and delivered.
• Conduct site inspections and client meetings to showcase facilities and support event planning.
• Work collaboratively with internal departments (operations, kitchen, AV, front office) to ensure seamless delivery.
• Coordinate external suppliers, including completing supplier inductions and ensuring compliance with venue policies.
• Ensure all event details are accurately recorded and communicated to relevant teams.
• Handle client feedback and resolve any issues promptly and professionally.
• Ensure compliance with health, safety, and venue standards throughout all events.
• Respond promptly to all incoming enquiries, maximising conversion of short lead and last-minute business opportunities.
• Prepare accurate and timely proposals, quotes, and contracts in line with client requirements and venue capabilities.
• Work towards achieving sales targets and contributing to overall event revenue goals.
• Prepare and issue accurate invoices in a timely manner following event completion.
• Manage accounts receivable, including following up on outstanding payments.
• Reconcile event billing details against contracts, proposals, and final event requirements.
• Maintain accurate financial records and ensure all billing information is correctly entered into systems.

Qualifications

• Strong working knowledge of Microsoft Outlook and Microsoft Office.
• Experience with Delphi and Opera is desirable, but not essential.
• Hotel Management or Event Management degree preferred, but not essential.
• Service oriented with an eye for detail..
• Ability to work independently and demonstrated initiative in a dynamic environment.
• Self-motivated and energetic.
• Ability to work a variety of shifts.
• Strong focus and passion for hotel operations.
• Confident and articulate communication, negotiation, relationship and networking skills.
• Time management skills with the ability to multitask.
• Strong personal integrity.
• Entrepreneurial spirit with drive, ambition and high level of energy.
• Good interpersonal skills with ability to communicate with all levels of team members.
• Flexible and able to embrace and respond effectively to change.

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.