Corporate Reliever Security Officers - CBD

Wilson Security is a major security services provider with a broad footprint across Australia and New Zealand, backed by a seasoned management team and a nationwide network that keeps operations running around the clock. They’re expanding their VIC presence and building out coverage in the Melbourne CBD, especially across major flagship corporate buildings. The Corporate Reliever Security Officers in the CBD are tasked with supporting the existing team, stepping in as needed, and helping projects grow within the CBD portfolio. It’s a fit for people who want steady on-site work, a clear path to more senior roles, and a chance to contribute to safe, well-run corporate spaces. The role sits within a culture that highlights care, accountability and integrity, with a strong ESG focus and a track record of recognition in the industry.

The opportunity puts you on-site in Melbourne’s central business district, covering premium corporate real estate across the CBD. It’s described as casual reliever work with a fortnightly reliever allowance, designed to provide coverage for a growing slate of contracts and to offer a stepping stone toward future senior positions within the CBD. The team supports response capabilities and provides coverage across multiple locations, with training across several sites and a variety of positions. The job is anchored by a 24-7 availability requirement, including weekends and public holidays, and features 12-hour shifts on rotating rosters, depending on the site.

A day in the life guarding the CBD’s corporate spaces
- You’ll deliver solid customer service to visitors, contractors and clients, while representing the building’s standards and the company’s values.
- You’ll monitor CCTV and Access Control systems to help maintain secure, well-managed premises.
- You’ll walk the floors and conduct building patrols, reporting security and safety risks and helping to mitigate them.
- You’ll spot hazards and building faults and raise issues so they can be rectified quickly.
- You’ll support tenants and facilities teams, ensuring smooth operations and prompt assistance when needed.
- You’ll manage contractors and deliveries through dock management, coordinating access and movements as required.
- You’ll respond to emergency situations with composure and clear actions.
- You’ll handle contractor management duties as part of the security function.
- You’ll take on ad-hoc duties as the situation dictates, contributing wherever help is needed.

Must-haves for the Melbourne CBD security shift
- A strong, customer-service mindset that helps visitors and colleagues feel supported
- A proactive, problem-solving approach that gets results
- Willingness to step up and cover other roles when required
- Ability to work effectively in a team or on your own
- Flexibility to operate on a rotating roster that can include nights, days and weekends
- Australian citizenship or unrestricted unlimited work rights
- Demonstrated ability to prepare and write clear, concise reports
- Demonstrated competence with security systems, including access control, CCTV and related Microsoft programs
- Physical fitness to walk and stand for long periods
- A VIC control room security license (CR on license)

Nice-to-haves include a crowd-control endorsement and other practical certifications
- A crowd-control endorsement would be a plus
- A current First Aid and CPR certificate would also be advantageous

Pay, shifts and practical details
The role operates onsite in Melbourne’s CBD, with a fortnightly reliever allowance and a Level 4 classification. The work requires 24-7 availability, including weekends and public holidays, with 12-hour shifts that rotate by site. The position is tied to a Master Licence: 85518521S, and a VIC control room license is a must-have for the role. Wilson Security notes its ongoing expansion in Victoria, and employees benefit from comprehensive training and development, a wellbeing hub, health insurance discounts and an Employee Assistance Program. The company emphasises a supportive culture, diversity and inclusion, and a structured path toward future senior roles within the CBD portfolio.

Advice for applicants
- Lead with your security and customer-service credentials on your resume. If you have a VIC control room license and experience with CCTV or access-control systems, put those up front so a recruiter can see your fit immediately.
- Highlight proof of versatility. Share examples where you stepped into another role to help the team, and show how you’ve handled rotating shifts or covered weekends and holidays without missing a beat.
- Prep for the interview by outlining concrete times you’ve managed patrols, reported hazards, coordinated contractor deliveries, or responded to emergencies. If you’ve supported protests or large events, be ready to describe how you contributed to safety and logistics.
- Have a ready question that shows you’re thinking about growth within the CBD portfolio, such as how reliever work evolves into more senior security roles or what the onboarding and multi-location training looks like.

How to apply
There are no additional application instructions listed here beyond the role details and the Apply button on the page. If you’re drawn to a security role that combines high customer service with hands-on protection work in a major city CBD, this could be a strong match.