Countersales Executive

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Galadari Trucks & Heavy Equipment seeks an experienced Counter Sales Executive for Sinotruk in Dubai to handle walk-in and fleet enquiries, source and recommend spare parts, prepare quotations, process orders, and coordinate with warehouse and service teams to ensure part availability. The role demands strong truck spare parts knowledge, clear communication, the ability to manage high volumes, and proficiency with ERP systems and Microsoft Office. Ideal candidates have prior counter or spare parts sales in trucking or heavy equipment, familiarity with Sinotruk or Sitrak, and a collaborative mindset across departments. To apply, tailor your CV to highlight relevant experience, quantify metrics, and showcase teamwork.

Counter Sales Executive – Truck Spare Parts (Sinotruk) | Dubai

Galadari Trucks & Heavy Equipment (GTHE) is looking for an experienced Counter Sales Executive to join our Sinotruk team in Dubai.

This is a fast paced customer facing role that requires strong truck spare parts knowledge, excellent communication skills and the ability to manage a high volume of customer enquiries while working closely with multiple internal and external stakeholders.

Key Responsibilities

• Assist walk-in customers and fleet clients with truck spare parts enquiries and sales.

• Identify, source and recommend the correct spare parts based on customer requirements.

• Prepare quotations, process sales orders and ensure timely follow-up on customer requests.

• Maintain strong relationships with customers by providing exceptional service and technical support.

• Coordinate closely with warehouse, procurement, service, and sales teams to ensure parts availability and customer satisfaction.

• Manage multiple customer enquiries simultaneously in a demanding and high-volume environment.

• Support the achievement of departmental sales targets and business objectives.

• Ensure accurate system updates, documentation, and inventory-related transactions.

What we need from you

• Previous experience in Counter Sales, Parts Sales, or Spare Parts Sales within the truck, commercial vehicle or heavy equipment industry.

• Strong knowledge of truck spare parts, ideally with exposure to Sinotruk, Sitrak, or other heavy commercial vehicle brands.

• Excellent communication and customer service skills.

• Ability to work effectively in a busy environment with a high influx of customers.

• Strong attention to detail and ability to manage multiple priorities.

• Proficient in using ERP systems and Microsoft Office applications.

•Team player with the ability to build strong relationships across different departments.

About Us

Galadari Trucks & Heavy Equipment (GTHE) is a leading dealer and distributor of construction machinery and commercial vehicles of leading international brands in the United Arab Emirates. The company was founded in 1978 and is headquartered in Dubai, United Arab Emirates as a subsidiary of Galadari Brothers.