Events Operation Manager

JobsCloseBy Editorial Insights

webook.com, Saudi's leading event ticketing and experience platform and part of the Supertech Group, is seeking an Events Operation Manager to own end-to-end event operations from planning to post-event analysis, spanning mega and small events with tight ticketing control. This full-time onsite role in Dubai is ideal for a Saudi national with 1 to 3 years in event operations who can collaborate with internal teams and external vendors, optimize resources, negotiate contracts, and deliver KPI driven results. Emphasize your ticketing expertise, vendor management, and ability to scale operations by event size, plus any F1 or international event exposure. To apply, tailor your resume to quantify ticketing wins, highlight regional experience in Riyadh or Jeddah if applicable, and showcase a technical background and a genuine passion for creating impactful events.

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Job Overview:

We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.

The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved. 

Key Responsibilities:

• Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.
• Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.
• Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.
• Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.
• Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.
• Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.
• Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.

Requirements

• 1-3 years of proven experience in event operations, specializing in both mega and small events.
• Bachelor's degree in Event Management, Business Administration, or a related field.
• Technical background in software, hardware, or network is a significant advantage.
• Strong understanding and experience in managing ticketing operations as a part of the event scope.
• Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.
• Experience in working on F1 events or any international events is a significant advantage.