Food & Beverage Supervisor

JobsCloseBy Editorial Insights

Palazzo Versace Dubai invites a Food & Beverage Supervisor to lead the service team, maintain 100 percent standards, and deliver beverage and dining service at events. The role demands punctuality, proactive guest care, POS accuracy, and mise en place discipline. You will anticipate needs, resolve issues with management, and oversee next day setups while managing luxury volumes under pressure. Ideal candidates hold a hotel diploma, at least two years in a 5-star hotel, are multi skilled and able to work long hours. To apply, tailor your resume to show leadership, event experience, problem solving, and cash and POS accuracy, and add a brief cover letter with concrete guest satisfaction and teamwork examples.

JOB SUMMARY

Main Duties/Responsibilities:

• Supervise the service staff team

• Ensure the standards are plied with 100% of the guest 100% of the time.

• Be punctual, greet colleagues and reports to supervisor upon arrival for duties.

• Offer guests an enjoyable, expertly served beverage/dining experience for all events.

• Anticipate and service of guests' requirements before requests is necessary.

• Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.

• Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.

• Ensuring all set up’s and mise en place is set for the next day’s events.

• Ensure all areas, stores and back areas are always kept clean and tidy.

• Handle cash and credit card procedures according to the guidelines of the accounting department.

Requirements

CANDIDATE PROFILE

• Basic hotel school diploma

• 2 year minimum experience working in a multicultural / 5 star hotel environment.

• Multi skilled.

• Experience in food and beverage or event field.

• Speed and accuracy. (able to manage last minute activities)

• Ability to handle luxury guest volumes on a daily basis.

• Should be able to work under pressure in a customer service environment.

• Must be flexible and ability to work long hours.

• Creative and positive mind set.

• Worked in different cultural environment.