Front Office Coordinator

Accor is seeking a Front Office Coordinator to join an onsite team in Ras Al Khaimah City, AE. This full-time role combines guest-facing service with financial administration, making it a good match for someone who enjoys steady daily work in a luxury-hospitality setting. The listing notes a competitive salary and a package that includes duty meals, vacation tickets, and medical insurance.

The description ties the position to a luxury property and references Accor’s broader portfolio. It highlights a path for growth and a culture that supports daily learning as part of delivering high-quality guest experiences.

The desk and the ledger: what you’ll do every day

You’ll be the friendly face at the front desk, welcoming guests, answering calls, and coordinating appointments while collaborating with internal teams to keep the lobby running smoothly.

On the financial side, you’ll manage billing workflows, prepare and reconcile invoices, monitor payments, and resolve discrepancies. You’ll assist with night audits and the reconciliation of group billings, meal allocations and checks, all while maintaining accurate client and financial records in line with company policies and supporting financial reporting or audits as needed.

What you’ll need to bring

Must-have qualifications include these essentials:

• Demonstrated experience at a front desk or in an accounting role, ideally within a luxury hotel setting
• Solid grasp of billing, invoicing, and routine financial processes
• Clear and courteous communication with guests and colleagues
• Proficiency with front office software systems (PMS, POS) and Microsoft Office applications
• Meticulous attention to detail, accuracy, and strong organizational skills
• Able to juggle multiple tasks, prioritise effectively, and work well under pressure
• Professional presentation and a customer-first mindset
• Willingness to work flexible shifts, including weekends and holidays

Nice-to-haves include additional background that would help in this role:

• Experience with night audits and reconciling group invoices and meal allocations
• Proven ability to maintain precise client records in line with policy guidelines
• Background in a luxury-hospitality setting or UAE property operations

Pay, benefits and practical details

The role offers a competitive salary accompanied by duty meals during shifts (breakfast, lunch, dinner and a midnight meal) plus coffee breaks. The hotel provides vacation tickets and medical insurance. It’s an onsite, full-time position located in Ras Al Khaimah City, AE.

Advice for applicants

Lead your resume with relevant front desk or accounting experience, especially if you’ve worked in a luxury hotel or resort setting.

When you describe your must-have skills, back them up with concrete examples: the invoices you’ve prepared, how you resolved a billing discrepancy, and the software you’ve used (PMS, POS, MS Office).

Be ready to discuss a scenario where you balanced guest service with financial accuracy, such as handling a complex group billing or night-audit task, and share the outcome or impact you achieved.

Ask a targeted question about workflow: how the front office coordinates with the finance team during group bookings or at month-end close to understand how this property runs its operations.