Full-Time Retail Sales Consultant - AT&T Authorized Retailer
Prime CommunicationsPrime Communications, the largest authorized AT&T retailer in the United States, is looking for a full-time Retail Sales Consultant to work onsite in Franklin, Kentucky. With a footprint of more than 2,000 locations across 48 states, the company focuses on promoting from within and giving motivated team members real chances to advance, explore new markets, and tackle fresh challenges. If you enjoy helping people stay connected and want a role that could lead to leadership, this could be for you.
As a Retail Sales Consultant, you’ll guide customers through the latest wireless tech, entertainment options, and connectivity solutions that fit their lifestyles. This opportunity isn’t just a job, it’s a pathway to grow with a company that invests in its people and their careers, with many leaders having started in this exact role.
In-store moments that drive relationships
You’ll meet customers where they shop and craft an engaging in-store experience, listening to their needs before recommending AT&T products and services. You’ll work toward sales goals, earning commissions while continuing to develop your knowledge and career path. You’ll also help keep store operations running smoothly and collaborate with a motivated team, all while building relationships in the local community and representing the AT&T brand.
What we’re looking for in a retail sales consultant
- Clear, friendly communication and a professional attitude
- Previous experience with customers is required; retail or sales experience is a plus
- A goal-driven mindset with a focus on delivering great customer service
- A passion for helping customers and building lasting relationships
- Flexibility to work evenings, weekends, and other business needs
- Reliable transportation to travel to the assigned store
- Must be at least 18 years old and legally authorized to work in the United States
- A high school diploma or GED
- Ability to work at least 32 hours per week, including evenings and weekends as needed
Pay, perks and practical details
The role features base pay plus a competitive commission plan, with annual earnings potential of $40,000 to $50,000+ depending on performance. A New Hire Ramp-Up Bonus is offered during the first three months, and there are ongoing training and career growth opportunities. Benefits include Medical, Dental, Vision, Paid Time Off, and a 401(k). There are also employee discounts on AT&T plans, helping you save as you help customers switch or upgrade their services.
A benefits summary is available to review the full scope of Prime’s offerings:
Advice for applicants
Lead with the customer-facing experience you’ve built. Put a strong example about a time you helped a customer choose a product or plan and exceeded a goal, especially in a setting similar to retail or sales. Tie that example to how you’d approach matching AT&T devices and services to a customer’s needs in Franklin.
Show how you prove you have the must-have skills. In your resume and during interviews, describe how you communicate clearly, stay calm under pressure, and maintain a friendly demeanor even when targets are challenging. Include details about relationships you built in your community or with teammates, and how you contributed to a successful sales environment.
Get ready for questions about scheduling and availability. The job requires evenings and weekends and is tied to a minimum of 32 hours per week, so be prepared to discuss your flexibility, how you manage shift changes, and how you balance responsibilities with personal commitments.
Ask a smart question that reflects the role’s growth path. For example, inquire about how many Retail Sales Consultants advance into leadership roles, what the typical timeline looks like, and how Prime assesses performance and promotes from within.