Full-Time Retail Sales Consultant - AT&T Authorized Retailer

Prime Communications, the largest authorized AT&T retailer in the United States, is seeking a full-time Retail Sales Consultant to join an onsite team in Gallatin, Tennessee. With more than 2,000 locations across 48 states, Prime focuses on promoting from within and helping driven team members move into leadership roles. If you enjoy helping people stay connected and want to build a solid sales career, this could be a fit.

In this role, you’ll guide customers through wireless technology, devices, and entertainment and connectivity options that match their lifestyle. This is more than a job, it’s a chance to grow with a company that backs its people, and many leaders started in this position. You’ll create an engaging in-store experience and work with a motivated team to represent the AT&T brand in your community.

Based in Gallatin, the position is onsite and requires you to be comfortable working in a retail setting, with a strong focus on customer care, product knowledge, and achieving sales goals.

In-store connections: helping customers choose the right tech

You’ll welcome customers as they walk in, helping them feel confident about their choices by explaining options that fit their needs. The work centers on showing how AT&T products, devices, and entertainment solutions can enhance daily life, while coordinating with teammates to keep the store running smoothly. Building relationships in the local community and presenting the AT&T brand with professionalism are part of the daily routine.

What you bring to the floor

Prime Communications is looking for people who communicate clearly, stay positive, and carry a professional demeanor. You’ll need prior experience interacting with customers, with retail or sales experience seen as a plus. A competitive, goal-driven mindset that stays focused on delivering customer value is important, along with a genuine interest in forming lasting relationships. Flexibility to work evenings and weekends, plus reliable transportation to and from the store, are essential. You must be at least 18 years old and legally authorized to work in the United States, and you’ll need a high school diploma or GED. The role requires you to work at least 32 hours per week, including evenings and weekends as needed.

• Clear communication and a positive, professional attitude
• Prior customer-facing experience; retail or sales background is preferred
• A competitive, goal-oriented mindset focused on customer results
• A real passion for delivering standout customer experiences and building trust
• Willingness to work evenings, weekends, and other business needs
• Reliable transportation to and from the assigned store
• Minimum age of 18 and legal authorization to work in the United States
• A high school diploma or GED
• Availability to work a minimum of 32 hours weekly, including evenings and weekends

Pay, benefits and practical details

The role offers base pay plus a commission plan, with a total annual potential of $40,000 to $50,000+ depending on performance. New hires can receive a ramp-up bonus during the first three months, and Prime emphasizes training and ongoing career growth opportunities. The benefits package includes Medical, Dental, Vision, Paid Time Off, and a 401(k). Employee discounts on AT&T plans are also part of the package.

Advice for applicants

Lead with your eligibility and availability on your resume, making it clear you can commit to at least 32 hours per week, including evenings and weekends, and that you’re legally authorized to work in the United States.

When you describe your must-have skills, back them up with concrete examples from previous roles. Show how your communication helped you hit a target or shaped a positive customer experience, and reference any time you built lasting relationships with clients or teammates.

Prepare for interviews by talking through in-store scenarios you’ve handled, including how you explained product options and guided a customer toward a decision. Be ready to discuss collaboration with a team and how you handle questions about devices, plans, and entertainment solutions.

End the conversation with a thoughtful question about the ramp-up bonus, the commission structure, and what growth paths look like within Prime Communications, especially for someone who wants to move into leadership roles.