Fun Creator

TEEG, The Entertainment & Education Group, is hiring for a Fun Creator at Timezone Sunshine Plaza in Maroochydore, Australia. This is a full-time, onsite role that sits among guests on the floor, helping people of all ages enjoy arcade games, bowling and birthday celebrations. Timezone is part of a large network, over 90 venues and more than 4,000 team members across Australia and New Zealand, so you’ll be part of a broad family focused on delivering memorable experiences. If you love games, live events and making guests smile, you’ll likely fit right in.

In this position you’ll help ensure guests have a smooth experience from the moment they arrive through to the moment they leave, whether they’re here for arcade fun, a few games of bowling, or a special birthday party. You’ll join a team that brings energy to every booking and every interaction, with a strong emphasis on making each guest feel valued and looked after.

If you’re a real team player who thrives in hospitality, entertainment or retail environments and you care about the little things that turn good visits into remarkable ones, this could be a great match for you. You’ll keep things organised, partner with the FunSquad to craft standout experiences, and help uphold a culture where fun, friendliness and excellence live on every shift.

What you’ll do on the floor

On the guest floor you’ll be the go-to person for experiences across arcade games, bowling lanes and birthday events, coordinating with the FunSquad to pull off seamless moments for every guest and booking. Your day will blend a warm welcome with guidance through activities, handling bookings and ensuring equipment and spaces are ready for the next wave of guests. You’ll look for opportunities to add value with thoughtful touches that keep the flow moving and leave guests with a smile.

Beyond the routine, you’ll keep an eye out for ways to elevate guest moments, little actions that show you care about the experience as much as the guests do. That means staying organized, communicating clearly with teammates, and stepping in to help whenever a busy moment hits or a party needs extra support. The goal is simple: make every guest feel attended to and every booking run smoothly.

What you’ll bring to the Fun Squad

• Prior experience as a true team player in a fast-moving hospitality, entertainment or retail setting
• A real passion for delivering remarkable guest experiences and an eye for the small details that matter
• Strong organisational skills and a proven ability to partner with the FunSquad to create memorable experiences for each guest and booking
• High standards and the ability to motivate peers to meet them
• Alignment with the values Fun, Remarkable, Real, Obsessed, Partner

Nice-to-haves to boost your candidacy

• Experience coordinating birthday parties or group events is a plus
• Background working in a guest-centric entertainment environment is helpful

Perks and practical details

This is a full-time, onsite role based at Timezone Sunshine Plaza in Maroochydore. Perks include getting paid to play, with a daily environment surrounded by games; a health and wellbeing focus supported by TEEG Wellbeing Ambassadors and AccessEAP; opportunities for career growth across our brands in Australia and New Zealand; and discounts and perks that extend into your off-hours. The team culture described by the company is one you’ll want to be part of, making the everyday lead to more rewarding moments at work.

Tips to help you shine in this Fun Creator role

Lead your resume with any experience as a solid team player in hospitality, entertainment or retail, especially if you’ve worked in fast-moving settings where guest service is essential.

When you talk about must-have skills in interviews, share concrete examples of how you’ve delivered remarkable guest experiences and kept the little details in clear view, even during busy periods.

Be ready to discuss times you partnered with a team to deliver events or guest experiences, showing how your organisation helped the moment run smoothly for every guest and booking.

Ask a focused question about growth within the Timezone family, such as opportunities to work across different brands in Australia and New Zealand, to show you’re thinking about a longer-term path with the group.