Global Supply Planner

Quad Lock, based in Melbourne, is one of Australia’s fastest-growing companies and a certified Great Place to Work. The team has built a reputation for its patented case-based mounting system, serving customers in over 100 countries and continuing to grow rapidly. The company is looking for a Global Supply Planner to join on a full-time, onsite basis in Melbourne, a role that will suit someone who enjoys shaping a global operation and collaborating across teams.

The Global Supply Planner sits at the center of Quad Lock’s worldwide supply chain, managing end-to-end planning for both B2B and direct-to-consumer channels. The position focuses on balancing availability, stock levels, and cost efficiency while keeping the supply chain flexible as the company scales. The role involves hands-on planning in Logility, keeping an eye on global stock positions, and overseeing OEM orders, with an emphasis on building smarter workflows and automations to improve how information flows between internal teams and external partners.

If you like cross-functional collaboration, data-driven decision making, and creating scalable processes that help a high-growth hardware company stay in stock, this could be a great fit.

Keeping the global plan in motion

In practice, the role entails shaping supply plans and purchase orders so each regional distribution centre hits demand targets while staying within inventory parameters. Daily tasks include watching exception alerts in Logility and spotting risks that require action, as well as maintaining visibility of low stock through the Backorder Board and communicating proactively across teams. You’ll also review B2B orders to align with forecast and safeguard DTC availability, while working with demand planning and sales to resolve stock concerns and address excess or slow-moving stock.

Further, the role covers the end-to-end OEM order cycle, from placement to ex-factory release, keeping key dates on track and coordinated with logistics on shipments, delays, and international supply needs. You’ll process and track purchase orders, managing amendments to keep stakeholders aligned. In addition, you’ll back up master data responsibilities in NetSuite and Logility, including SKU setup and maintenance, lead times, MOQ, and pricing contracts, helping ensure data flows smoothly across systems for planning and reporting.

Analysis and reporting sit at the core of ongoing improvement: you’ll examine supply chain data to identify risks and opportunities, support monthly metrics like availability and stock turns, and look for automation or AI-driven improvements that reduce manual work and improve accuracy. You’ll participate in monthly planning cycles and provide cover for related roles when needed. Cross-functional engagement is essential, partnering with demand planning, logistics, sales, marketing, product, manufacturing, and customer experience teams to keep plans aligned and to provide timely insights that support business decisions. On the commercial side, you’ll assess the implications of supply choices and present clear options to help leadership decide, including the company’s target sea freight to air freight split.

The must-haves and the nice-to-haves

• Proven experience as a supply planner within a retail or wholesale setting, ideally with a global footprint.

• Strong analytical and problem-solving skills, with a track record of root-cause analysis and making decisions based on data.

• Advanced skills in Excel and G-Suite; experience with planning software Logility and an ERP like NetSuite is highly advantageous.

• Solid understanding of end-to-end supply chain processes, including planning, logistics, and inventory management.

• Ability to handle large data sets, produce clear reports, and turn data into actionable insights.

• Excellent communication and collaboration skills, with a talent for working across functions and with external partners.

• Ability to think tactically while still delivering hands-on execution when needed.

• An authentic team player who can collaborate with a wide range of stakeholders.

• Tertiary qualifications in business management, logistics, or a related field are preferred.

• Nice-to-haves include experience in a global supply network supporting both B2B and DTC channels.

• Exposure to automation or AI-driven improvements in supply planning to streamline processes.

• Familiarity with planning tools beyond Logility and NetSuite, or advanced usage of those platforms.

• A university qualification in a related field is helpful but not required.

What it’s like to work at Quad Lock

Quad Lock offers a mix of benefits designed to support your work and life. The role is onsite in Melbourne with flexible ways of working to fit your lifestyle. The company also provides a health and wellbeing allowance to invest in your wellness, a technology allowance to keep you connected, and weekly lunches to help teams connect. There’s a dedicated learning and development allowance for ongoing growth, access to Learna, a microlearning platform, and volunteer leave for the causes you care about. Parental leave is generous, with 16 weeks available, and there’s an Employee Assistance Program for you and your family. The company also recognizes and supports life events with paid miscarriage and pregnancy loss leave (Pink Elephant).

Quad Lock operates with a cohesive, collaborative culture where colleagues enjoy what they do, encourage innovation, and bring energy to the workday. If you’re curious about life at the company, there’s a short video that offers a peek into the team.

Quad Lock is an equal opportunity employer, committed to a diverse and inclusive environment. If you’re looking to grow your career, they’d love to hear from you. Don’t be afraid to stand out, showcase your achievements, and show why you’re the best candidate for the role. Even if you don’t meet every single requirement, you’re encouraged to apply.

Advice for applicants

Put your global supply planning experience front and centre on your resume, especially where you’ve worked across multiple regional DCs and supported both B2B and DTC channels with measurable in-stock results.

When you describe your must-have skills, cite concrete examples of data-driven decisions and root-cause analyses you've conducted, and tie them to improved stock availability or reduced excess.

Be ready to talk through your use of planning tools like Logility and NetSuite, and share a story about how you automated a workflow or reduced manual steps in a planning process.

Prepare a thoughtful question about Quad Lock’s automation roadmap or their approach to moving stock across the sea-to-air freight split, and how your role would contribute to those goals.

How to apply

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.