Housekeeping Supervisor - Taupo

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Beckons is seeking an experienced Housekeeping Supervisor for Huka Lodge in Taupo, a luxury property that demands immaculate suites and service. The role leads a team of Room Attendants, coordinates assignments and inspections, trains and coaches staff, manages par stock of linens and supplies, assists with cleaning when needed, and collaborates with Front Office and Maintenance to resolve guest requests while upholding health and safety. Ideal candidates have 3+ years in a luxury lodge or 5 star hotel, exceptional attention to detail, strong leadership, and roster flexibility including weekends and holidays. To apply, tailor your CV to showcase tangible results, guest-focused outcomes, and alignment with Beckons regenerative luxury values.

Housekeeping Supervisor | Taupo, New Zealand

About the Role We are seeking an experienced Housekeeping Supervisor to join our team at Huka Lodge, an iconic luxury lodge in Taupo. In this key leadership role, you will oversee all housekeeping operations to ensure our exquisite suites and common areas are maintained to the highest standards of cleanliness and presentation.

Key Responsibilities

• Manage a team of Room Attendants to ensure all guest suites are serviced to impeccable standards
• Coordinate daily housekeeping assignments and conduct regular room inspections
• Train, coach and develop housekeeping team members
• Manage par stock of guest supplies, linens and cleaning products
• Assist with cleaning rooms and public areas as needed to ensure seamless service delivery
• Collaborate with Front Office and Maintenance to promptly action any guest requests or issues
• Ensure all housekeeping equipment and storage areas are clean, organized and well-maintained
• Champion workplace health and safety and ensure all team members follow proper procedures

About You The ideal candidate will have:

• Minimum 3 years experience as a Housekeeping Supervisor in a luxury lodge or 5-star hotel
• Exceptional eye for detail and commitment to excellence
• Strong leadership skills and ability to foster a positive team culture
• Excellent time management and organization skills
• Confident communication and problem-solving abilities
• Flexibility to work a roster including weekends and public holidays

About Us
Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world's most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.

The Beckons collection includes five award-winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Uluru-Kata Tjuta, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century-young Huka Lodge in Taupō. In the Americas: Clayoquot Wilderness Lodge, Tierra Atacama and Tierra Patagonia in Chile