Internal Sales

Wollongong branch seeks a client-focused Internal Sales pro

Rexel, through its Wollongong branch John R Turk Electrical, is looking for an Internal Sales professional to join the team. This is a full-time, onsite role in a globally recognised electrical wholesale and distribution business that operates in more than 1,900 branches across 17 countries. The Wollongong team is tight-knit, and the role is ideal for someone who enjoys helping trades customers and building strong relationships in an electrical supply environment.

The position blends customer service with practical sales support, backed by a company that offers an industry-competitive salary, genuine career opportunities, and a culture designed to reward good performance. Expect quarterly bonuses, a degree of flexibility and a wellbeing support program as part of the package.

If you bring positive energy, a drive to become an expert in your field, and a talent for building rapport with new and existing customers, this could be a great fit. Training is provided if you don’t already have electrical wholesaling experience, so you’ll have a path to grow your product knowledge on the job.

What you’ll do day to day in the Wollongong branch

You’ll focus on delivering practical solutions and an in-store experience that helps customers find what they need while feeling supported by the team. The role also includes admin work such as managing sales orders, preparing quotes, and coordinating customer projects, all with the goal of keeping work flowing smoothly.

Building relationships with suppliers to protect margins is part of the job, along with handling customer queries and following up on conversations to drive outcomes. It’s a hands-on sales support position where your actions directly impact customer satisfaction and branch performance.

Must-haves and nice-to-haves

• You bring positive energy and are motivated to become an expert in your field
• You enjoy developing strong relationships with both new and existing customers
• Experience in electrical wholesaling, trades or the building/construction sector is valued, but product training will be provided if you don’t have that background

• Genuine career opportunities across a variety of paths, from specialist roles to management or trying something new
• A commitment to a sustainable future and the company’s leadership in environmental matters
• A genuinely diverse and inclusive workplace culture
• The Women in Rexel program
• Possibility of global mobility with more than 1,900 branches in 17 countries
• Access to the Rexel Mentoring program to help you unlock your potential
• A top-of-the-range rewards and discounts platform called KUDO$ for you and your family
• Wellbeing support and birthday leave

Pay, benefits and practical details

The role comes with an industry-competitive salary and benefits that include quarterly bonuses, flexibility and wellbeing support. The position is full-time and onsite in Wollongong, with additional perks like access to the KUDO$ platform and wellbeing initiatives.

There may be a pre-employment medical, a drug test, and a national criminal record check as part of the recruitment process. Those checks would be standard for someone taking on this kind of client-facing and operational role.

Advice for applicants

Lead your resume with the kind of customer-facing work you’ve done and emphasize any experience related to electrical wholesaling, trades, or building and construction, while clearly noting your readiness to undertake product training if needed

When you describe your background, illustrate how you’ve built relationships with customers and suppliers, and show how you’ve helped maintain margin while delivering solid service

In interviews, be ready to discuss how you would handle customer queries and follow-up calls, and how you would collaborate with suppliers to keep margins healthy

Ask about the training path and mentoring options to become an product expert, for example: could you share more about the product training process and how the Rexel Mentoring program supports new internal sales staff?