Learning Transformation Lead

JobsCloseBy Editorial Insights

Foodstuffs Foodies is seeking a Learning Transformation Lead to drive a large digital learning content transformation across stores, distribution centres and the support centre, aligned to our 2030 priorities. The role blends strategic design with hands on delivery, requiring proven experience leading learning transformations, strong instructional design and adult learning competence, and the ability to engage contractors and stakeholders. You will quickly assess the operating environment, collaborate with process owners and trainers, and serve as the digital learning SME to build sustainable capability across the Co-op. When applying, tailor your CV to show the scale of past programs, quantify outcomes, demonstrate cross functional collaboration and adaptability, and highlight your experience with digital content deployment in complex retail settings. Onsite Auckland, full time.

Ko wai mātou – About us
Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE, Gilmours and Four Square right?  That’s us!  With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Te Tūranga – About the role
There are many exciting things happening at Foodies at the moment. Modernising our people systems and streamlining processes so it’s easier for our teams (stores, Distribution Centres (DC’s) and Support Centre) to get stuff done and focus on customers.

To support this transformative journey through developing a digital learning content strategy fit for our future we require a highly capable person to lead this exciting opportunity.  This will involve strong strategic thinking around future design in alignment with many inflight initiatives at Foodies across multiple business units all focused on helping us drive towards our 2030 strategic priorities. 

Able to quickly evaluate and understand the operational environment at Foodies along with the current challenges – you’ll see the enormous potential to be realised here in the next few years.  With many years experience working in L&D, particularly within the area of digital content design and deployment, you’ll help us to identify appropriate solutions to deploy across our Co-op while balancing consistency with practical fit across stores, distribution centres, and our support centre environment.

Key responsibilities include:

• Helping us build and drive a strategy and plan for a large learning content transformation initiative to deliver efficient capability development with shorter time to proficiency
• Leveraging off new emerging technologies that help us get to our destination and are appropriate for our environment
• Collaboration with operational business process owners, learning teams and trainers to support right learning, in the right way at the right time
• Manages and sources providers and contractors to help transform learning content
• Acting as the subject matter expert on all things digital and on job learning for the business to ensure the continued building of sustainable capability in our Co-op

Ngā painga - What we offer
We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross health insurance
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you
You’re a confident influencer backed by your skills, experience and competency.  Pragmatic and collaborative, bringing strong judgement, excellent stakeholder skills, and the ability to operate comfortably at both strategic and detail levels.

You’ll also bring:

• Proven experience leading the design and implementation of a learning transformation project to create learning scale for a large business
• Competent instructional design skills with experience and/or qualifications in Adult Learning
• Have led teams or sub-contracted project resources through clear communication and great people skills
• Strong stakeholder engagement skills, building strong relationships enabling you to be recognised as having expertise in this work
• Can work in a highly collaborative manner alongside other learning team members, business stakeholders and navigate understanding our complex Co-op store environments at Foodies
• Capable of delivering quality outcomes yet flexible to needs to change approach and responsive to incoming requests
• You will enjoy complex challenges and be comfortable within an environment not highly structured and in need of great problem-solving thinking

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow.  If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accommodations could include, interview location, sign language interpreter, assistive technology.

Are you stocked up & ready to head to the checkout – apply now!