Parking Enforcement Officer

Wilson Parking New Zealand Limited, the NZ arm of the country’s largest private car park operator, is expanding its Dunedin team with a Parking Enforcement Officer role. This full-time, onsite position comes with comprehensive training and a company car for working hours, and offers a clear path for career progression within a nationwide network of car park operations.

As an Enforcement Officer, you’ll help manage Wilson’s and client car parks, with a varied mix of foot and mobile patrols. The role is designed for someone who enjoys autonomy and regular interactions with customers while applying parking rules fairly and consistently.

The right candidate will be comfortable working independently or with a team, bring solid customer service skills, and have a keen eye for detail. If you value steady hours and a structured path for development, this could be a good fit.

Patrolling car parks across town

Your day-to-day involves patrolling car parks on foot and by car, spotting improper parking, safety risks and rule breaches. You’ll engage with customers to answer questions, document incidents, and make enforcement decisions aligned with safety and policy. Full training is provided to get you up to speed, and a company car is available for shifts.

Your must-have toolkit

Here are the essentials you must bring to succeed:

• A current NZ driver licence
• Strong customer service skills and clear communication
• Ability to work independently as well as in a team
• Sharp observation skills to decide enforcement actions, assess safety risks and interpret parking rules
• Eligibility to work in New Zealand

Nice-to-haves

There are no additional preferences noted in the job spec.

Pay, benefits and practical details

The role is full-time with 40 hours weekly, daytime shifts, and fixed days: Sunday, Monday, Wednesday and Thursday, each about 10 hours long.

Compensation is $27.50 per hour, plus a monthly performance bonus.

Full paid training is provided, along with a full uniform and a company car to use during working hours. The position offers stable employment with opportunities for career advancement.

Location: Dunedin, NZ. The role is onsite with Wilson Parking’s New Zealand operations.

Advice for applicants

Put your NZ driver licence status and your eligibility to work in NZ at the top of your resume so the hiring team sees you meet the must-haves right away.

When you describe your experience, highlight customer service roles that required clear communication, and provide concrete examples of times you worked both independently and as part of a team. If you’ve had to observe a scene, assess risk and enforce rules, share that with measurable results.

Be ready to answer interview questions about interpreting parking rules and managing safety risks. Prepare a real scenario that shows how you apply rules fairly while keeping people safe.

Ask about the training path and how the company supports long-term progression. A smart question is to inquire how the monthly bonus is calculated and what targets drive it.