Platypus Christmas Retail Sales Assistant - St Lukes

Platypus Shoes is hiring a Christmas Retail Sales Assistant for the St Lukes store in Auckland, working onsite during the peak holiday period. The role is full-time and designed to help the store manage a busy mix of shoppers, stock and online orders. Platypus Shoes sits within Accent Group Limited, the largest footwear group with over 750+ stores, 34 brands and 30+ online platforms including Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy!

If sneakers and streetwear get you excited, you’ll likely feel right at home. This seasonal role suits someone who thrives in a lively, team-driven environment and enjoys helping people find footwear they love, especially when the store is busy and the energy is high.

The opportunity is tailored to a season with the potential to continue beyond the holidays for the right person. The company emphasises a fun, supportive culture and the chance to work with premium products and the latest sneaker trends.

A busy beat in the St Lukes sneaker hub

On a typical shift you’ll help customers find their perfect sneakers, offering friendly guidance and quick service while moving through stock bays and display areas. You’ll also be involved in unpacking new stock, restocking shelves to keep everything looking full and inviting, and preparing online orders for dispatch. Keeping the store clean and presentable is part of the job, and you’ll bring a team-first mindset and positive energy to every shift.

The day-to-day blends face-to-face service with operational tasks, so you’ll switch between helping customers, maintaining inventory flow, and supporting the team to hit sales and KPI goals. No two days are identical, which is part of what keeps the busy period engaging.

Essentials for the seasonal role

Here's what the team is looking for in a candidate. If you tick these boxes, you’ll be set up to hit the ground running.

• Be available from October 2026 to mid-January 2027, including weekends, late nights, Boxing Day, New Year’s Eve and New Year’s Day
• Retail experience isn’t required, but having it helps
• Have a real enthusiasm for sneakers, streetwear and delivering standout customer service
• Enjoy the hustle of a fast-paced, collaborative team
• Be self-motivated, goal-oriented and eager to learn
• Be open to feedback and committed to performing at your best

Nice-to-haves can give you a leg up, but aren’t required for the role.

• Experience in a customer-facing environment can help you hit the ground running

Seasonal perks and the shift pattern

The role comes with a few attractive perks, including team discounts of up to 40% off across Accent Group brands, such as Platypus, Hype DC, Vans, Glue Store and many more. There’s potential to stay on after the season, with training provided to support development and a chance to advance within the group. The culture is described as fun and supportive, with a team that shares a passion for sneakers and stays up-to-date with the latest trends. You’ll be working alongside colleagues who bring energy and a collaborative spirit to a premium product environment.

In this seasonal window, you’ll get to experience the pace of peak retail, contribute to a strong customer experience, and be part of a store that aims to move products efficiently while keeping the shopping floor looking fresh and inviting.

Advice for applicants

Lead with your availability, making sure it’s clear you can cover the October 2026 to mid-January 2027 window, including weekends and major holidays.

Show how you prove you can meet the must-have skills. If you’ve worked in a fast-paced team or helped customers on busy days, share concrete examples of how you stayed positive, moved stock smoothly, and supported colleagues to reach a goal.

Prepare stories for interviews that demonstrate your love of sneakers and customer service. Talk about a time you helped a shopper pick the right pair, how you handled a stock task while still focusing on service, and how you responded to feedback to improve performance.

Ask a targeted question about the role’s development path. For example, inquire about the training program and what the process looks like to stay on with the brand after the season ends.