Sales Advisor - Leicester Fosse Park (12 hours)

JobsCloseBy Editorial Insights

Rituals is seeking a part-time Sales Advisor for Leicester Fosse Park, 12 hours over two days, onsite. In this role you’ll greet customers, listen to their needs, and match products to create a memorable luxury experience. You’ll work with the Store Manager to hit personal and store goals, maintain best-in-class service, and uphold safety and visual merchandising standards. The ideal candidate is high energy, low ego, with humor, and a real talent for making customers feel at home. Relevant retail or hospitality experience, a service mindset, teamwork, solid decision-making, and keen organization are essential. To apply, tailor your CV to show concrete upselling and problem solving, reflect familiarity with Rituals, and confirm two days per week availability.

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

This role will be across two days a week.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.