Sales Associate (Full-Time) - Chatswood Chase

Alo Yoga is hiring a full-time Sales Associate to join its Chatswood Chase location in Sydney, onsite. The brand centres on mindful movement and a studio-to-street philosophy that aims to bring the practice off the mat into everyday life. This role is a great fit for someone who loves connecting with guests, sharing product knowledge, and being part of a team that values feedback and growth.

The Sales Associate helps the store reach its sales goals by delivering the Alo experience and teaching customers about the community and culture. You’ll become an expert on product details, from fabrics to features, design to care, and you’ll use that knowledge to guide guests toward the right choices while building authentic relationships.

The job is a hands-on, on-your-feet position that moves you around the floor and back of house, with a rotating roster that includes peak periods and weekends. It suits someone who enjoys a fast-paced retail environment, appreciates collaboration, and wants to contribute to a brand that’s expanding across Australia.

A day on the shop floor

Each day centers on driving sales while creating an authentic, brand-aware experience for every guest. You’ll help shoppers explore gear and lifestyle items, share real product insights, and weave in the culture behind Alo to make shopping feel meaningful.

In partnership with the leadership team, you’ll review store data, help plan actions to close gaps, and support initiatives aimed at improving performance. You’ll also help ensure solid floor coverage and lead selling efforts when needed, keeping momentum consistent across the day.

Beyond sales, you’ll stay on top of store goals, new product launches, and guest-facing initiatives, while assisting with shipments, replenishment, merchandising, and the smooth operation of both front and back of house procedures. The role requires constant movement and, when not helping guests, you’ll pitch in to keep the store inviting, clean and running efficiently.

Must-haves

• At least one year of experience in a client-focused sales environment
• A genuine passion for delivering standout customer service
• Alignment with ALO’s Guiding Principles
• Self-motivated with a drive to achieve results for yourself and the team
• Ability to move continuously around all areas of the store
• Capacity to lift and move up to 10–15 kg
• Willingness to bend, kneel, climb, crawl and twist, and to climb ladders safely
• Ability to stand and stay on your feet for an entire shift

Nice-to-haves

• Experience handling stock tasks like processing shipments or replenishment
• Familiarity with store goals, product launches and internal initiatives
• Ease in educating guests about the brand, its community and culture
• Interest in yoga or a wellness lifestyle

Pay, benefits and practical details

The role offers a competitive salary plus monthly store incentives that recognise performance and shared wins, along with a generous team discount and a complimentary Alo Wellness Club membership that provides unlimited access to on‑demand yoga and fitness classes led by world‑class instructors. A quarterly clothing allowance supports all‑day movement, and there are extensive career growth opportunities as Alo continues to grow across Australia.

The company notes a flexible approach to availability, including a rotating roster across peak trading periods and weekends, and it highlights a commitment to diversity and inclusion in the workplace.

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Advice for applicants

Lead your resume with your client-facing sales experience and a concrete example of meeting or exceeding a sales goal in a similar setting.

Use a short story to demonstrate how you educate guests on product details, the brand story, and the culture, and show results from your previous role.

Be ready to discuss how you handle a rotating schedule and physically demanding shifts, including how you stay organized and maintain energy across a shift.

Prepare a thoughtful question about how the store translates Alo’s guest-facing initiatives and Flow initiatives into daily routines on the shop floor. For instance, ask how these programs are measured in daily operations or integrated with team incentives.