Security Officer (8 months Contract - Sila license Required)

Accor is hiring a Security Officer for Sofitel Dubai The Palm, a luxury 5-star beachfront resort located on the East Crescent of Palm Jumeirah in Dubai. The role is an eight-month contract and requires a Sila license to work onsite in Dubai, AE. Sofitel Dubai The Palm blends French elegance with a relaxing, seaside ambience, offering 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, a Sofitel Spa with L’Occitane, a Fitness Centre, Kids Club, and a diverse range of dining options across 7 restaurants and 5 bars and lounges.

The opportunity is ideal for someone who enjoys guest-facing security work in a prestigious hospitality setting and can maintain courtesy and composure while handling security needs. The hotel environment rewards calm, proactive service and teamwork across departments, making it a good fit for professionals who take pride in guest safety and operational excellence.

What You’ll Do as a Security Officer at Sofitel Dubai The Palm

In this role, the security officer is expected to deliver reliable, professional service while collaborating with colleagues across the hotel. Daily duties include routine patrols of all areas to safeguard guests and staff, managing the presence of trespassers or unauthorized individuals, and conducting security and baggage checks as required. Monitoring CCTV and responding appropriately to situations ensures the safety of everyone on the property, while keeping an eye on vehicle violations such as parking issues or dangerous driving helps maintain orderly grounds.

Position responsibilities extend to responding promptly to activated fire prevention systems, investigating causes, and reporting findings with clear, actionable information. Guest and staff concerns are addressed with timely first aid and casualty care when needed, maintaining a calm and helpful approach. Building strong relationships with all departments is essential, as is recording daily shift activities and providing relevant information to hotel teams for follow-up. Compliance with corporate, hotel, and departmental policies is a constant requirement, and participation in hotel committees may be needed. Other security duties within the department may also arise as tasks shift.

What The Right Candidate Looks Like for This Role

Must-Have Requirements

• Current First Aid and CPR certification is required.
• The ability to work rotating shifts, including day and night, evenings, weekends, and public holidays, is essential.
• Strong written and verbal communication skills, along with excellent interpersonal and conflict resolution abilities, are required.
• Proven ability to collaborate effectively within a diverse, multi-cultural team environment.
• Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.

Nice-To-Haves

• Advanced First Aid certification is preferred.
• Completion of fire safety or firefighter training is an asset.
• Previous security or safety experience in a luxury hotel environment is preferred.

Advice For Applicants For The Security Officer Role

Lead with your must-have certification by placing your First Aid and CPR credentials at the top of your resume, and mention any relevant security experience in a luxury hotel setting to show you understand the environment.

Back up your claims with concrete examples of how you communicate clearly and resolve conflicts, ideally with a guest-facing scenario that demonstrates a calm, courteous approach under pressure and teamwork across departments.

Prepare for interviews by outlining a past security scenario that involved patrolling, identifying a trespass or safety risk, using CCTV to support findings, and coordinating with other hotel teams, emphasize how quick reporting and guest safety guided your actions.

Ask a targeted question about the Sila license process and ongoing training opportunities, and inquire how the security team collaborates with other departments to ensure guest safety and smooth operations during events or peak times.