Senior Assistant Store Manager

Spencer Gifts – Spirit Halloween is hiring for a Senior Assistant Store Manager to help run a busy retail floor with a focus on guest services. The role is full-time and onsite in Coquitlam, CA, partnering with the Store Manager and a store team to keep operations smooth and guests happy.

As a well-known retailer in the seasonal and novelty space, they’re looking for someone who can blend leadership with hands-on store work, hit sales targets, and protect merchandising and inventory. If you enjoy guiding colleagues, improving the guest experience, and building a strong team, this could be a fit for you.

Spencer Gifts – Spirit Halloween is an equal opportunity employer that considers applicants regardless of race, color, sex, religion, national origin, disability, age, or other protected characteristics, and will consider qualified applicants with criminal histories.

Running the floor and coaching the team

In this role you’ll partner with the Store Manager to deliver a guest-focused shopping experience while driving sales and profitability. You’ll lead by example, helping your team deliver consistent service, maintain key merchandising standards, and stay on top of inventory and store policies. The job blends coaching, scheduling, and day-to-day store tasks, with a strong eye on controlling expenses and shrinkage while ensuring the store’s policies and procedures are followed.

You’ll balance people leadership with hands-on responsibilities, ensuring the store looks welcoming, tasks are prioritized, and the guest experience remains central even when the store gets busy. This is a role for someone who enjoys working with people and who wants to contribute to the store’s overall performance on a regular basis.

Essentials you’ll bring

• Prior retail leadership or supervisory experience is essential
• You must be at least 18 years old
• Ability to work up to 38 hours per week in a retail setting
• Comfort standing, walking, climbing ladders, and lifting up to 50 pounds as needed
• A track record of delivering strong guest service and participating in merchandising and inventory control

Extras that help you stand out

• Experience coaching and developing team members
• Familiarity with inventory control practices and loss prevention
• Comfort using store systems to manage stock and sales data
• Flexibility to support varied shifts and peak periods

Pay, benefits and practical details

The hourly rate for this position ranges from 21.85 to 22.10 per hour, and pay depends on your qualifications and experience. The listing also shows an annual CAD 42,000 to CAD 44,000 salary range, though the job is described in terms of hourly pay. The role is full-time with up to 38 hours per week. Benefits include company paid sick time, paid vacation time, paid holidays, bereavement pay, jury duty pay, contest prize awards, medical/dental/vision plans, an Employee Assistance Program, a 30% merchandise discount, and a college scholarship award. All bonuses, awards and benefits are subject to qualifications and eligibility. The physical demands require more than eight hours of standing, walking, climbing ladders and lifting up to 50 pounds; and the minimum age is 18. The role is onsite; there are no travel requirements specified, and the posting does not list work authorization details beyond the general equal-opportunity statement above.

Advice for applicants

Lead with your retail leadership experience. Start your resume with a concise summary that highlights how you’ve guided teams, improved guest service, and contributed to merchandising or inventory control in a retail setting.

Show, don’t tell, the must-have skills. In your experience section, provide concrete examples of when you coached staff, managed scheduling, reduced shrinkage, and kept expenses in check, tying each example to measurable outcomes if you can.

Be prepared to talk about the day-to-day realities of the role. You’ll likely be asked to discuss situations where you balanced guest service with store policies, how you trained team members, and how you handled peak periods while maintaining standards for merchandising and inventory control.

Ask a smart, role-specific question. For instance: what would success look like for the Senior Assistant Store Manager in the first 90 days, and which KPI or process would you want this person to focus on first?