Senior Manager - IT Asset Management.TECH - TOPS - End - User Services.MIT

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Mashreq Bank in the United Arab Emirates is seeking a Senior Manager IT Asset Management to lead the enterprise ITAM strategy for 12,000 to 15,000 devices, establish governance frameworks and standards, and drive automation, analytics, and modern asset tools. The role oversees end-to-end lifecycle management, ensures real-time inventory visibility, and optimizes utilization to reduce total cost of ownership and improve ROI while meeting business and regulatory requirements. You will collaborate with senior stakeholders, oversee onboarding and offboarding, ITAM Rooms governance, vendor management, and executive reporting on asset performance and risk, plus periodic FAR reconciliation with Finance. To apply, highlight strategic leadership, measurable outcomes, governance implementation, and cross-functional delivery in regulated environments; emphasize large asset populations, audits, and vendor negotiations, ideally in the UAE.

• Lead and define the enterprise-wide IT Asset Management (ITAM) strategy across Mashreq Bank, managing a portfolio of 12,000–15,000 devices.
• Establish governance frameworks, policies, and standards to ensure effective lifecycle management of all IT assets.
• Drive digital transformation initiatives within ITAM through automation, analytics, and advanced asset management tools.
• Oversee end-to-end asset lifecycle (procurement, deployment, maintenance, and disposal) aligned with business and regulatory requirements.
• Ensure real-time visibility and accuracy of asset inventory across all locations.
• Lead optimization initiatives to maximize asset utilization, reduce total cost of ownership (TCO), and improve ROI.
• Collaborate with senior stakeholders to align ITAM strategy with business objectives and growth plans.
• Ensure compliance with internal policies, audit requirements, and industry standards.
• Oversee onboarding/offboarding processes ensuring seamless device provisioning and recovery.
• Lead ITAM Rooms governance and standardization across all Mashreq locations.
• Manage vendor ecosystem including strategic sourcing, contract negotiations, and performance management.
• Provide executive-level reporting and insights on asset performance, risks, and financial impact.

• Lead periodic physical verification of assets and ensure full reconciliation with the Fixed Asset Register (FAR).
• Identify, investigate, and resolve discrepancies between physical assets and FAR in coordination with Finance.