Specialist, Quality & Risk Management

Deloitte Canada is recruiting a Specialist, Quality & Risk Management to join its Regulatory, Quality, Risk and Reputation (RQRR) group in Toronto. This is a permanent, full-time role with a hybrid work model, and the reference code for the position is 135584. The primary location is Toronto, ON, with the same city listed for All Available Locations. The right candidate will enjoy shaping governance, mitigating risk, and upholding high quality across the firm while partnering with internal leaders and external stakeholders.

As the largest 100% Canadian-owned and operated professional services firm in the country, Deloitte aims to make an impact that matters, helping people, organisations and communities thrive. The Toronto team is part of a broader network that values mentoring, on-the-job coaching, flexible benefits, and opportunities to build breadth and depth across multiple careers within one firm. The role sits in a culture that prizes thoughtful collaboration and practical, proactive solutions.

The opportunity is ideal for someone who likes building trust with executives and external partners, thrives in a fast-moving environment, and wants to contribute to a disciplined approach to risk, quality and governance across the business.

What your days will look like

In this capacity, governance and proactive risk management are at the core. The role supports a range of initiatives designed to embed quality and ensure that the firm operates within established frameworks, with clear ownership of actions, deadlines, and escalation when needed. Expect to liaise with stakeholders across the firm to gather input, run initial assessments, and keep documentation up to date as part of a disciplined governance routine.

Responsibilities include keeping an eye on regulatory developments and translating those changes into ongoing risk and compliance assessments to spot emerging requirements and their potential impacts. The position also helps strengthen the policy oversight across firmwide policies, contributing to policy lifecycle management, monitoring, and reporting. In addition, the role supports leadership participation in firmwide and global committees, preparing materials related to quality and risk and ensuring the right information is available for informed governance decisions. Finally, you’ll produce timely reporting on quality and risk matters for senior management and governance bodies, while championing continuous improvements to processes, systems, and operations to boost efficiency and effectiveness.

What you’ll bring to the role

You’ll need a solid foundation in governance, risk, and regulatory considerations, along with the ability to manage multiple priorities in a dynamic environment. The following core qualifications describe the baseline for success:

• More than three years of hands-on work in regulatory, risk management and/or compliance roles
• Strong organisational and process-management skills, with a track record of juggling competing priorities and adapting to shifting needs
• Experience creating materials for Board-level reporting, including crafting presentations and speaking notes
• Proven ability to build relationships and establish trust with internal leaders and external partners
• Familiarity with Canadian standards, industry norms, and regulatory requirements
• Comfort working in a fast-paced, high-pressure environment and adapting to changes quickly

Nice to have’s if you can add them:

• Bilingual proficiency in French and English, both written and spoken

Pay, benefits and practical details

The salary range for this role is $58,000 - $96,000 CAD per year, with eligibility for a bonus program. Deloitte’s Total Rewards package goes beyond base pay and benefits, recognizing employee contributions and supporting personal well-being. In addition to paid vacation, the package includes a mental health benefit of up to $4,000 per year, a $1,300 flexible benefit spending account, and several firm-wide or role-specific programs such as Deloitte Days and Development and Innovation Days. The role also follows a flexible work arrangement in a hybrid setup.

The team emphasises personal growth, with mentoring and on-the-job coaching available to help you expand your skills and advance in your career. Deloitte notes its commitment to inclusive recruitment and accommodations for candidates of diverse backgrounds and abilities.

Getting ready to apply

Highlight in your resume a minimum of three years’ experience in regulatory, risk, or compliance work, and be sure to cite any Board-level reporting you’ve produced, including the type of materials and notes that accompanied your presentations. Demonstrate in your cover letter or interview how you’ve built trust with senior leaders and external parties, and point to examples where you monitored regulatory developments and identified actionable impacts for your organisation.

Prepare a concise story about how you’ve driven governance improvements and supported policy lifecycle management in a prior role. Think about a time you collaborated with multiple stakeholders to meet a deadline or resolve a risk issue, and be ready to discuss the outcomes and lessons learned. For interviews, plan to describe how you would approach preparing materials for firmwide committees and how you’d help senior management see the value of quality and risk reporting.

When you’re ready to ask a question, consider inquiring about how the RQRR team collaborates with other internal offices and business units to align on policy changes, or how the firm measures the effectiveness of its governance processes over time.