Travel Sales Consultant

Goway Travel, a long-established global travel company, is seeking a Destination Specialist to join its sales team in a full-time capacity. The role offers hybrid and onsite options in Toronto or Vancouver, or full remote work within Ontario, British Columbia, Alberta, Saskatchewan and Manitoba. The starting base salary is CAD 48,000 per year, complemented by a highly competitive, uncapped commission plan and performance incentives. Goway operates across multiple hubs worldwide and employs a large global team, so you’ll have opportunities to collaborate with colleagues around the world while helping clients design dream trips.

As a Destination Specialist, you’ll help turn travelers’ ideas into tailored, seamless journeys. The team focuses on a broad range of regions, from Africa and Asia to the South Pacific, the Americas, Europe and cruise experiences, so your insider knowledge and client-centric mindset will be put to work crafting itineraries that reflect each client’s interests. If you combine sales talent with a genuine love of travel and a knack for delivering exceptional service, this role could be the perfect fit.

Goway is a global travel operator with a culture built around collaboration and continuous learning. You’ll join a network that supports professional growth and offers opportunities to experience destinations you sell, while working with internal teams and suppliers to ensure every trip runs smoothly.

What You’ll Do as a Goway Destination Specialist

You design and sell tailor-made vacation packages for clients who want personalised guidance and a seamless planning process. You’ll focus on a chosen region, leveraging destination knowledge, a passion for travel, and strong booking expertise to create memorable trips tailored to each client’s interests. Daily work centers on engaging with clients by phone and email, qualifying inquiries, and converting them into confirmed bookings through thoughtful selling and timely follow-up. You’ll process reservations accurately in the booking system and handle administrative tasks such as documents, itinerary changes, and airline ticketing with close attention to detail. Managing multiple client requests and timelines while upholding Goway’s high service standards comes with the territory, and you’ll aim to build long-lasting relationships that drive referrals and repeat business. Collaboration with internal teams and suppliers is essential to deliver a seamless travel experience, and you’ll constantly expand your knowledge of the destinations you sell so you can provide expert guidance to clients.

The Right Candidate

Must‑have: a high‑performing travel expert, advisor, or sales/customer service professional with a focus on luxury travel or custom tourism; 3–5 years of experience in wholesale and retail travel packages; a customer‑first mindset with a genuine passion for travel and a sales‑driven approach aimed at meeting and exceeding targets; strong knowledge of Goway destinations and a track record selling both 4‑ and 5‑star tailor‑made experiences; excellent communication and interpersonal skills with confidence in engaging clients by phone and email; experience with travel booking platforms such as Amadeus, Salesforce, other GDS systems and CRM tools, plus proficiency in Microsoft Office; highly organized with meticulous attention to detail and the ability to manage multiple requests and deadlines; adaptable and proactive, able to work independently and as part of a team.

Nice‑to‑have: post‑secondary education in travel, tourism, hospitality or a related field, along with TICO certification.

Pay and Practical Details

The role offers a starting base salary of CAD 48,000 per year, with a highly competitive, uncapped commission plan and performance incentives. Goway provides generous benefits, including vacation leave starting at 15 days per year, paid personal days for life’s moments, a birthday off, and volunteer days annually. There is an RRSP matching program, plus comprehensive medical, dental and vision coverage. The company emphasizes professional growth, offering continuous learning and industry-leading training, along with travel perks and discounts on getaways worldwide and opportunities to go on Familiarization Trips (FAM trips) to destinations you sell. Goway operates across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, enabling cross‑cultural collaboration and a career path that aligns with your ambitions. Goway is an equal‑opportunity employer, and only those selected for an interview will be contacted. For safety, the recruitment notice warns to be cautious of scams, and Goway will never ask candidates to install an app during the recruitment process; if you see something suspicious, report it to Goway.

Location and work setup follow Goway’s flexible model: the role can be hybrid or onsite in Toronto or Vancouver, or fully remote within ON, BC, AB, SK, MB. Travel perks and opportunities to engage with destinations around the globe are part of the experience, and the team collaborates across multiple offices and regions to serve clients worldwide.

Advice for Goway Destination Specialist Applicants

Lead your resume with your luxury travel or custom tourism experience and clearly highlight 3–5 years in wholesale or retail travel packages, plus any 4‑ and 5‑star tailor‑made results. If you’ve specialized in a Goway destination or delivered high‑touch itineraries, put those successes near the top so the recruiter sees your fit right away.

In your materials, prove the must‑have skills by citing specific outcomes: for example, how you exceeded sales targets by qualifying inquiries and converting them into bookings, how you managed documents and airline ticketing with accuracy, and how you maintained multiple client timelines without dropping service quality. Mention your familiarity with Amadeus, Salesforce or other GDS and CRM tools, and your comfort with Microsoft Office to show you can hit the ground running.

Be prepared to discuss how you build trust with clients via phone and email, how you keep your destination knowledge current, and how you handle complex itineraries or last‑minute changes while preserving Goway’s service standards. Bring concrete stories about relationships you’ve fostered, referrals you’ve generated, and examples of collaborating with suppliers to deliver seamless trips.

Smart question to ask: how is the uncapped commission structure designed and are there additional performance incentives beyond base salary? Also inquire about opportunities for Familiarization Trips and how often travel to the destinations you sell occurs, plus how the training program supports ongoing knowledge of Goway destinations.

How to Apply for This Destination Specialist Role

To apply, click Apply Now to create your profile, upload your CV, and share a few details about yourself. Goway’s talent team reviews every application, and if your experience aligns with the role, they will reach out to set up the next step. Please be aware that Goway is an equal‑opportunity employer and only those selected for an interview will be contacted. If you encounter anything suspicious during recruitment, report it to Goway.