Urban Outfitters Sales Associate (10hr & 15hr) - Cheltenham, UK

Anthropologie is hiring for an Urban Outfitters Sales Associate to join the Cheltenham store team. The role is part-time and onsite, with shifts around 10 and 15 hours per week, including at least one weekend shift. The location is Unit J The Brewery Quarter High St, Cheltenham, , GL503FF United Kingdom. If you enjoy helping customers discover style, keeping the floor welcoming, and contributing to a positive team energy, this could be a good fit.

The company describes a working environment that values creativity and employee development, embracing the VIBE philosophy and a peers training peers approach to growth. It’s a chance to contribute to a lively store culture while delivering a strong guest experience.

Shaping the Cheltenham floor: a typical day

In customer moments, you’ll greet shoppers, strike up friendly conversations and provide service that makes them feel at home. During peak hours, the focus should be on customers rather than internal projects to sustain the VIBE. You’ll help create a store environment that aligns with the brand’s mystery shop standards and you’ll set a positive example for teammates.

Within the team, collaboration matters. You’ll work alongside colleagues toward shared goals, help in training peers, communicate with warmth, and take part in daily and department meetings to stay aligned.

Operational tasks come next: you’ll become proficient with tills, shipment processing and fitting room guidelines, assist in receiving shipments and keeping back stock areas clean and organised, and support the timely completion of weekly tasks like markdowns, re-tickets, transfers and RTVs. You’ll also stay mindful of loss prevention guidelines and follow health and safety regulations at all times.

On merchandising and display, you’ll uphold the store’s merchandising and cleanliness standards, ensure merchandise is ticketed and the floor is well stocked, help with merchandising and display projects, and keep up to date with current product and trend awareness.

What you’ll need to bring to the shop

• Retail experience isn’t a prerequisite.
• A familiarity with the Urban Outfitters brand and how it appeals to the local market.
• Strong communication abilities.
• Weekend availability, with at least one weekend shift per week.

Nice-to-haves

The listing doesn’t specify any additional preferences beyond the items above.

Perks and practical details

Work-Life Balance: “Life Leave” provides one day a year to take time off for major life events, in addition to your annual leave entitlement.

Wellbeing: An Employee Assistance programme supports mental, physical and financial health, there is a discount on external gym memberships, and private medical insurance is offered for eligible employees.

Employee Discounts: Up to 40% employee discount at all URBN Brands.

Travel: A season ticket loan is available for eligible employees and there is a cycle-to-work scheme for eligible employees.

Continued Development: The business offers structured support along with ongoing learning and development opportunities.

URBN is an equal opportunities employer committed to diversity and inclusion, with decisions based on merit, job requirements and business needs.

Tips to stand out for this Cheltenham role

Lead your resume with your weekend availability and the fact that you’re looking for part-time hours, since the posting specifies 10- and 15-hour shifts and at least one weekend shift per week.

Show how you prove the must-have skills by sharing concrete examples of delivering friendly customer experiences and explaining how you’d reflect the store’s VIBE and mystery shop standards in daily interactions with guests.

Be ready to talk about the operational side of retail, from tills and shipments to fitting room guidelines and loss prevention, so you can illustrate how you’d keep the floor running smoothly during busy times and support team tasks.

Ask a practical question about training and development: for instance, how Peer Training Peers is implemented daily in Cheltenham and what a first-week training plan looks like, plus what success looks like in the role (mystery shop results, customer feedback, or team metrics).